Nicola Snelling, Office Manager

With a wealth of experience in corporate customer service and project management Nicola’s career prior to joining Bramley Lakes 6 years ago spans roles at KPMG, Barclays Capital, AVIVA, BT and Orange.  Now our Office Manager, her pivotal role ensures that all our event and personal logistics are aligned. This involves a wide range of responsibilities from procurement and projects to resourcing and supplier management, and she is a key point of contact for all our clients.  Nicola’s strengths lay in bringing structure and process to a sometimes haphazard community, with her eye for detail and analysis she supports the team to exceed our clients expectations, and there’s a spreadsheet for everything!

Nicola enjoys stand-up comedy, waterparks, cocktails and long weekends.

“Nicola is very thorough and organised – she seems to think of everything before I have to and is always very helpful, professional and enthusiastic. This means I can trust her completely to see things through efficiently and timely. Her enthusiasm and positivity makes interaction enjoyable.”  Kerry Russell, Hiscox UK

“Very organised...prompt communication...consistently kept me up to date...communicates very well...I always felt that she was in control...very effective.”  Richard Buck, John Lewis Norwich